The pharmacy chain Rite Aid misused facial recognition technology in a way that subjected shoppers to unfair searches and humiliation, the Federal Trade Commission said Tuesday, part of a landmark settlement that could raise questions about the technology’s use in stores, airports and other venues nationwide.
Democracy Dies in Darkness
Rite Aid used facial recognition on shoppers, fueling harassment, FTC says
A landmark settlement over the pharmacy chain’s use of the surveillance technology could raise further doubts about facial recognition’s use in stores, airports and other venues
By Drew Harwell
December 19, 2023 at 8:15 p.m. EST