Democracy Dies in Darkness

Colonial Pipeline hit by new computer problem

The system that shippers use to communicate goes down. The company says it was not an attack.

May 18, 2021 at 3:21 p.m. EDT
A sign at the Colonial Pipeline Houston Station facility in Pasadena, Texas, warns against trespassing. (Francois Picard/AFP/Getty Images)
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Colonial Pipeline, the main Gulf Coast-East Coast artery for gasoline and other petroleum products, ran into a new computer snag Tuesday as it was still recovering from a shutdown that started May 7 after a ransomware attack.

The company said the latest problem, which interrupted the system used by shippers to place requests for service, called nominations, was not a continuation of the cyberware attack that sparked panic-buying by frustrated motorists across the Southeast last week. In a statement, the company said that the problems arose from the effort to “harden” its systems to ward off future cyberattacks.