FORT MYERS, Fla. — When insurance adjuster Jordan Lee entered the cream-colored house battered by Hurricane Ian, the smell from the rain-soaked carpet made it hard to breathe. Piles of pink insulation covered the worn, white couches, he recalled, and poured from the collapsed ceiling, left gaping from the storm’s 150 mph winds. He photographed debris flecked on the carpet and walls, chunks of roof in the yard, and broken screens and gutters around a pool filled with palm fronds.
Exclusive
Insurers slashed Hurricane Ian payouts far below damage estimates, documents and insiders reveal
A Washington Post investigation has found that some policyholders had their claims cut by more than 80 percent
March 11, 2023 at 10:06 a.m. EST