Over the pandemic, I did what many anxious and bored women did: I messed with my hair. By which I mean I bleached highlights and then toned them. After watching approximately 20 million YouTube video tutorials, I thought I had it down. But after two or three tries, my medium-brown hair would not lift to the pale yellow required to tone it to something other than the color of a banana. A stubborn orange undertone remained.
Your hair looks gorgeous. It cost ... what?!
Salons are implementing hourly pricing, billing more for basic services and handing hairdryers to customers, all to future-proof their businesses and prevent stylist burnout. Some customers say it’s out of control.
By Tricia Romano
March 19, 2024 at 8:00 a.m. EDT