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The unlikely reason Americans are shopping at Target again

August 16, 2017 at 3:26 p.m. EDT
Target, which had historically shunned deep discounts and promotions, was forced to mark down prices following its 2013 credit card breach. (Mike Blake/Reuters)

Shoppers are heading back to Target.

In addition to large-scale investments in technology — and a 32 percent increase in online sales — the big-box retailer said it’s also seeing more customers shopping the old-fashioned way.

As a result, second-quarter sales grew 1.6 percent, marking the first increase in more than a year.

“Second-quarter traffic was much stronger than our expectations, and the strength was broad-based — across the country, across categories and across channels,” said Brian Cornell, Target’s chief executive, in a Wednesday call with analysts. “The positive response from our guests shows we’re making progress.”

Analysts attributed that growth to Target’s success with private-label brands such as the children’s line Cat & Jack, which Cornell said has racked up $2 billion in sales in one year, and a partnership with Victoria Beckham. Target is taking note: The company is introducing 12 more brands in the next 18 months, and recently announced a partnership with mattress start-up Casper.

“Exclusive new brands like Cat & Jack in kids clothing, Pillowfort in homewares, and Cloud Island in baby have all performed well,” Neil Saunders, managing director at GlobalData, said in a note to investors. “Not only are these brands credible and compelling, but they are also helping to differentiate Target from rivals.”

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This week, the Minneapolis-based big-box retailer announced it was buying same-day delivery company Grand Junction as part of its efforts to take on Amazon.com and Walmart. Target is testing same-day delivery services in New York and has begun looking into curbside fulfillment options near its headquarters.

“Grand Junction’s technology and algorithms will help Target deliver to guests faster and more efficiently,” Arthur Valdez, chief supply chain and logistics officer for Target, said in a statement on Monday. “This acquisition is part of ongoing efforts to strengthen Target’s supply chain to provide greater speed, reliability and convenience for guests.”

Target is also opening 30 new small-format stores this year, with a focus on dense urban areas and locations near college campuses. In addition, the company is taking steps to fix its lagging grocery store business and says it saw bumps in sales of alcoholic beverages and produce.

“We continue to focus on our long-term strategy,” Cornell said, adding that the company hopes to “transform every part of our business and build an even better Target that will thrive in this new era in retail.”

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But although investors were pleased by Target’s improvements — shares of the company’s stock rose more than 4 percent Wednesday — analysts said they were more interested in long-term growth.

“It’s still early days,” said Charlie O’Shea, a retail analyst for Moody’s. “This transformation isn’t going to happen overnight. The online business continues to grow but it’s still very small.”

Target’s website, which has annual sales of about $2.5 billion, trails much smaller retailers, including Nordstrom, Macy’s, Best Buy and Staples, in online sales. (Walmart, by comparison, has annual online sales of about $13.5 billion, while Amazon has about $79.3 billion, according to market research firm eMarketer. Amazon founder Jeffrey P. Bezos owns The Washington Post.)

Target, which had historically shunned deep discounts and promotions, was forced to mark down prices following its 2013 credit card breach, O’Shea said. Now the company is looking to reverse course, but has warned investors that quarterly profits may take a temporary hit as it tries to wean customers off promotions.

Target wants shoppers to notice its prices

During the second quarter, profit fell 1.2 percent to $672 million from $680 million a year ago. Meanwhile, sales at stores open at least a year rose 1.3 percent. Overall sales were up 1.6 percent to $16.4 billion, from $16.2 billion.

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